It all started at the end of 2023. My company needed a new website. We chose GoDaddy, thinking their big brand name meant dependable support. We expected a smooth experience. We assumed we’d have access to experts and prompt technical help whenever needed.

Unfortunately, that couldn’t have been further from the truth—at least in my experience.

After paying upfront for the website build and a year of support, deadlines came and went. There was no working website in sight. Months passed, and I still had nothing functional. Eventually, I was escalated to GoDaddy’s so-called “white glove team,” which promised more direct access to their top-tier U.S.-based support. Even then, the delays continued. I was stuck in a cycle of unanswered emails, calls not returned, and endless “we’ll get back to you” responses.

I was frustrated, overwhelmed, and honestly—desperate. This website was supposed to support my business, and I needed it live.

One GoDaddy rep told me to pay for and install a third-party plugin to fix a site issue. I followed their instructions, spent more money, and… nothing changed. Out of options, I posted in the plugin’s Facebook group, hoping for help. I was confused, clueless about how this plugin would solve my problem—and I said as much.

That’s when Devron Sternke of Momentum Sites stepped in.

Devron saw my post and reached out. Within minutes, we were on the phone. He spent hours helping me—kind, knowledgeable, and willing to help a total stranger. I was floored.

I took a leap of faith. I tried to cancel GoDaddy (who, of course, wouldn’t refund me fully) and moved everything over to Momentum Sites. Best decision I’ve made.

Devron and his team got the job done quickly, efficiently, and affordably. Since then, I’ve continued working with him, and he’s been incredibly reliable every single time.

My business is thriving, and I can’t say enough good things about Devron and Momentum Sites. I only wish I had found them sooner!